Need some help with your AutoTuner
Welcome to the AutoTuner support section. Our dedicated team is here to support you in every step related to your engine reprogramming tool. We take pride in delivering quality service and resolving your issues quickly. Feel free to browse our Help and FAQ to review the questions we see most.
Support
Located in Luxembourg, our support team is available from Monday to Friday, 9AM to 6PM in multiple languages such as French, English, Italian, Spanish and more.
Level one support is coming to the USA, from Monday to Friday, 8AM to 5PM, central in the near future.
Contact us
Tool repair
Are you having problems with your tool or PCB? Our team in Europe is ready to repair and replace components for you, just let us know how we can help.Â
We are here to help you start your tool, repair it or solve technical problems.
If you have any problems installing or using our tool, our team is here to guide you. Whether you have technical or general questions, we will help you find effective solutions.
Your tool is guaranteed for 5 years. Any problem? You can send it to our team in Europe for analysis. We will carry out the necessary repairs or exchange it if necessary.
We all know that when it comes to engine reprogramming, bugs or error messages can occur. Our experts can intervene remotely to solve these problems, re-establish contact with the ECU and get your vehicle up and running again.
We regularly release updates to improve our tool and extend its compatibility with new vehicles and engine ECUs. This is, and always will be, our trademark. But for experienced and eager users, our beta program allows you to test the latest communications protocols before anyone else.
For any support requests, please use the dedicated section on our AutoTuner website. We are committed to respond quickly and efficiently.